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HWID reset after new motherboard—how long did support take?

HWID

Swapped board + NVMe. Portal reset instant once I logged in from new machine.

If button locked, ticket with invoice PDF got answer in ~6 hours for me.

Do not run old loader copy from previous PC—download fresh from portal.

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Replies 3

From the community
S
u/slow_ticket·3 days ago·5 points

Took 24h for me on a Sunday. Patience.

F
u/FreshBuild·3 days ago·7 points

Weekend delays happen. Portal self-serve is faster when it works.

D
u/dual_pc·2 days ago·4 points

License is one active PC—don’t try laptop + desktop same time.

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